All Systems Operational
Clio (US)   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Uptime Percentage ?
Fetching
Response Time ?
Fetching
Past Incidents
Sep 23, 2017

No incidents reported today.

Sep 22, 2017

No incidents reported.

Sep 21, 2017

No incidents reported.

Sep 20, 2017

No incidents reported.

Sep 19, 2017

No incidents reported.

Sep 18, 2017

No incidents reported.

Sep 17, 2017

No incidents reported.

Sep 16, 2017

No incidents reported.

Sep 15, 2017

No incidents reported.

Sep 14, 2017
Resolved - The issue now appears to be resolved, and access to all Clio features should be restored. The last update from Amazon was:

"1:05 PM PDT Between 11:40 AM and 12:56 PM PDT we experienced throttling errors accessing Amazon S3 in the US-EAST-1 Region. This issue is resolved and the service is operating normally."
Sep 14, 13:10 PDT
Update - Update from Amazon:
"12:49 PM PDT We are now seeing recovery in the throttle error rates accessing Amazon S3. We have identified the root cause and have taken actions to prevent recurrence."
Sep 14, 12:51 PDT
Update - Amazon has posted a further update:
"12:38 PM PDT We continue to work towards resolving the increased throttling errors for Amazon S3 requests in the US-EAST-1 Region. We have identified the subsystem responsible for the errors, identified root cause and are now working to resolve the issue."
Sep 14, 12:41 PDT
Monitoring - Amazon is currently investigating the root cause, and posting updates under "Amazon Simple Storage Service" on their status page here: https://status.aws.amazon.com/

Their most recent update:
"12:21 PM PDT We can confirm that some customers are receiving throttling errors accessing S3. We are currently investigating the root cause."
Sep 14, 12:23 PDT
Identified - An issue with Amazon’s servers may cause issues with Clio’s Documents, Reports, and a few other features which rely on this service. We are attempting to mitigate the impact as much as possible until Amazon has resolved the issue
Sep 14, 12:02 PDT
Sep 13, 2017

No incidents reported.

Sep 12, 2017

No incidents reported.

Sep 11, 2017

No incidents reported.

Sep 10, 2017

No incidents reported.

Sep 9, 2017
Completed - The scheduled maintenance has been completed.
Sep 9, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 00:00 PDT
Scheduled - Clio will be performing network maintenance for the main US application (app.clio.com) between 00:00 PT and 02:00 PT on Saturday, 9-Sept-2017.

While we do not expect any major disruption, it is possible there will be some interruptions during this two hour window. We apologize in advance for any inconvenience.
Sep 7, 12:56 PDT